Frequently Asked Questions (FAQs)
In Elegant Transfers we prioritize Safety, Comfort and Customer service
General Information
Q1: What is Elegant Transfers?
A: Elegant is a premier luxury travel agency specializing in high-end transportation and bespoke travel experiences across Greece. Operating in Athens, Thessaloniki, Halkidiki, Mykonos, and Corfu, we offer a full range of luxury transfer services, private chauffeur experiences, and tailor-made tours designed to meet the highest standards of comfort, style, and discretion.
Our team is dedicated to delivering personalized, seamless service for discerning travelers, whether for business, leisure, or special occasions. From airport transfers to full-day explorations, we ensure every journey is exceptional.
Q2: Which areas do you serve?
A: We operate in Athens, Thessaloniki, Halkidiki, Mykonos and Corfu. We also offer private excursions and long-distance transfers throughout Greece and the Balkans.
Q3: What types of vehicles do you offer?
A: Our luxury fleet includes:
- Luxury Cars – for individuals or couples
- Luxury Vans – for families or groups
- Luxury Buses – for large groups or events
Booking and Services
Q4: How do I book a transfer?
A: You can easily book via our website, by phone, or by email. Just provide your travel details, preferred vehicle, and any special requests.
Q5: What services do you provide?
A: We offer:
- VIP private transfers
- Airport & hotel transfers
- City tours and day excursions
- Wedding and event transport
- Private chauffeur services
- Business (B2B) transport
- Security escort services
- Vehicle rentals (cars and buses)
Q6: Are your services available 24/7?
A: Yes, we operate 24/7, including holidays, to accommodate all your travel needs.
Payments
Q7: What payment methods do you accept?
A: We offer three convenient payment options:
- Cash Upon Arrival
- Prepayment via Viva.com – Supports credit/debit cards, Google Pay, and more
- PayPal – Ideal for secure online transactions
Q8: Is payment required in advance?
A: No, you can choose to prepay or pay in cash upon arrival, depending on your preference.
Arrival and Pickup
Q9: How will I find my driver at the airport or pickup location?
A: Your driver will meet you at the airport exit gate or at our pre-arranged location, holding a name sign with your name for easy recognition.
Safety and Comfort
Q10: What safety measures do you follow?
A: We:
- Sanitize all vehicles after every transfer
- Conduct regular health checks for our drivers
- Maintain vehicles through certified garages
Q11: Are your drivers experienced and multilingual?
A: Yes, all our drivers are trained professionals who speak English, German, Russian, and Greek.
Custom Services
Q12: Do you offer custom tours or private excursions?
A: Absolutely! We can create tailored tours to destinations like Meteora, Ouranoupoli, Mount Athos, and more. Options include guided or unguided experiences.
Q13: Can you provide transport for weddings and events?
A: Yes, we specialize in wedding and event transportation with stylish and timely service for you and your guests.
Contact & Support
Q14: How can I get a quote?
A: Request a quote via our website, or contact us by phone or email with your travel details.
Q15: What is your cancellation policy?
A: You can cancel your booking at no charge within the timeframe specified in our cancellation policy. Contact us directly for full details.